Is your investment in solar entrusted to a company that can fully support you?
Are you sure your investment in solar will generate savings over the next 15 to 20 years?
Being recognised by MyBroadband as one of SA’s Top Home Solar Installers in South Africa, AWPower’s experience spans close to 500 solar PV installations. Starting initially with residential systems, we now have an impressive list of blue-chip commercial installations.
From our experience in servicing residential to medium-sized commercial systems, the distinct differences between summer and winter including fluctuations in irradiation levels of the sun, will require seasonal adjustments to optimise generation of power.
If well-serviced and maintained, your investment in solar will outperform grid-supplied power in Rand per kWh, and that gap will grow over the years.
With a growing demand for maintenance and support, and after collaborating with one of SA’s leading insurance groups on factors that may have an influence on the insurance risk and hence premiums charged, we redesigned our SLA and renamed it AWPower’s Maintenance and Support Agreement (M&SA)
It includes the following options and benefits, subject to the choice of package (Basic, Premium & Premium Plus):
- Preferential support – response within 4 hours
- Regular monitoring, optimisation and reporting
- Regular on-site inspection and reporting
- System-related Call-out to installation site
- Installation of loan-unit during warranty swop-out
- Subscribers receive support services and preferential rates
- After-hour remote support option
- 1-, 2- or 3-year pre-paid packages
We also offer the following services that you can benefit from:
Solar PV Systems Audit with a 60-point Risk Analysis Checklist to assist with providing you with peace of mind:
- Was the system designed correctly for its intended use?
- Were appropriate equipment and materials used?
- Is the workmanship conforming to the appropriate levels of quality?
- Is the installation conforming to all safety and legal requirements?
- Review of warranties, maintenance & support currently in place.
- How well will the system conform to insurance requirements?
- Is the current system performing at its peak?
- Is there a maintenance plan in place to ensure adjustments are made to cope with seasonal fluctuations and to ensure long life?
- Are there any signs of wear and tear that will need to be attended to?
PV Cleaning Services including basic checking of panels and cabling:
- Loss of generation efficiency through dirt may be as high as 25% in some areas according to the National Renewable Energy Laboratory.
- Early detection of wiring issues will assist with the prevention of malfunction and fire.
